Internal Sales Co-Ordinator - Moulded Fibre Division
Full Time | Permanent
The Role
Working within the Moulded Fibre Internal Sales Team, your responsibilities will include:
- Acting as a first point of contact for customer enquiries
- Handling inbound telephone calls for the business
- Managing inbound and outbound sales activity across selected customer accounts
- Preparing and managing customer pricing and quotations
- Processing customer orders from receipt through to delivery
- Liaising with production, planning, and logistics teams to ensure customer expectations are met
- Supporting the external sales team with samples, quotations, customer information, and general account management support
- Booking and co-ordinating all company parcel dispatches
- Building strong relationships with customers and maintaining high levels of service throughout
What We’re Looking For
We are looking for someone who is:
- Highly organised with strong administration skills
- Confident communicating with customers and colleagues
- Professional with an excellent telephone manner
- Comfortable using computer systems and Microsoft Office
- Positive, proactive, and willing to learn
- Strong attention to detail
- Able to work effectively as part of a team in a busy environment
Previous sales, administration, or customer service experience would be beneficial; however, attitude, organisation, and communication skills are equally important.
Why work at Cullen
Positive environmental impact:
Employees contribute to sustainable solutions that reduce plastic waste.
Innovative expansion:
With a recent £15 million expansion and global market entry, Cullen offers growth and innovation opportunities.
Family values:
Founded as a family business, Cullen maintains a culture of collaboration, trust, and teamwork.
Employee development:
Leadership, training, and growth opportunities are prioritised.
Work-life balance
Flexible working conditions and employee support are provided
Community engagement:
Employees can engage in sports, charity work, and social activities.
Cutting-edge technology:
Employees have access to state-of-the-art technology and innovative production processes.
Global reach:
As Cullen continues to expand internationally, employees have the opportunity to be part of a company making an impact worldwide.
